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Every Retailer needs AI to survive
Gartner predicts 77% of Retailers will adopt AI by 2021. We can help you stay ahead of the curve.
Data Technology can help your business build and implement an AI Strategy that will help you navigate the challenging local market conditions and potential global recession.
Using AI, we can help you improve connections with the end consumer, optimize your product range, and provide the operational efficiencies that will enable you to deliver to the right location on time.
AI Analysis for Retail Executives
Consumers are more connected and informed than ever before.
They demand that retailers understand their ever-changing shopping habits and provide excellent customer service.
At the same time, it is critical to optimise stock and inventory to deliver to customers the products they want with the efficiency they’ve become accustomed to.
This can only be achieved by identifying opportunities to decrease costs, increase operational efficiencies, and ensure a frictionless customer experience.
Data Technology can help you leverage your customer data to better understand how their needs have evolved and how your organisation can adapt to a changing marketplace.
See how Data Technology can help you
- Predict next customer CRM stage: (e.g. activation, regular, high value, decliner, dormant, churn) to determine the strategy of future marketing comms
- Customer satisfaction: using surveys and reviews data, predict sentiment for your customer base
- Based upon prior purchase history: predict the number of days to next order
- Influence consumer buying decisions: by identifying the most effective products to present to each individual based on their historical data (purchases, web searches, etc.)
- Attribute the value of conversion: across digital channels to ensure digital marketing spend is being used effectively
- AI-Driven Demand Forecasting: using a range of historic data sources to inform the level of future demand
- Forecast returns: Predict the probability of return for every item purchased through all channels
- On-shelf availability: for each SKU by actively detecting or inferring potential lost sales situations at the earliest opportunity to drive corrective action
- Promotions Optimisation: Identifying the best SKUs and best promotion strategy (e.g. rebate, discount, BOGOF, etc.) to achieve targeted revenue or volume
- Price Optimisation: Identification of optimal price points influenced by multiple factors such as Item, brand, sub-category, category, location, product affinity, competitive and demographic
- Identify best sites: to open, expand, reduce, or close stores based on strategic goals without cannibalisation of existing store sales
- Predict staffing levels: for fulfilling orders, customer service and shipping as demand changes
- Minimise time: and cost to deliver shipments
- Predict channel volumes: e.g. call center or in-store footfall. Helps to predict staff resources required for any given trading day
- Identify store: foot traffic to predict staff resources required for any given trading day
All AI use cases underpin increasing revenue, reducing costs and delivering excellent customer service
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